Privacy Policy

This privacy policy describes how Lunova collects, uses, stores, and protects information when you use the Lunova website at lunovagrowth.com. It applies to visitors who browse the site and to anyone who submits information through a contact form, lead-magnet form, or email link.

• Information you provide directly: name, email address, business type, company name, website, package interest, and any message you include when you contact us or download a resource.
• Technical information: browser type, device type, IP address, pages visited, time spent on site, and referring website, collected automatically through standard web technologies and analytics tools.
• Communications: emails or messages you send us, including replies and follow-up correspondence.

• To respond to enquiries, book discovery calls, and deliver requested resources.
• To evaluate whether our services are a fit for your business.
• To understand how visitors use the site and improve the content and experience.
• To send internal lead notifications to the Lunova team when a form is submitted.
• To comply with legal obligations or protect our rights.

We use cookies and similar technologies to measure site performance and improve usability. The tools currently active on the site include:

• Google Analytics — helps us understand page views, traffic sources, and visitor behavior.
• Google Tag Manager — loads and manages the analytics and advertising scripts on this site.
• Microsoft Clarity — provides session recordings and heatmaps to improve site experience.
• Google Ads conversion tracking — measures which visits and form submissions result from our ad campaigns, so we can understand ad performance.

You can manage cookies through your browser settings. You can also opt out of personalized Google ad tracking at Google's Ads Settings page.

Personal information is stored in Lovable Cloud, the platform that powers this site's backend, database, and email infrastructure. We use access controls, encryption in transit, and standard security practices to protect the data we hold. No security system is perfect, and we cannot guarantee absolute protection.

We do not sell your personal information. We share data only with the service providers needed to operate the website and respond to enquiries. The current subprocessors are:

• Lovable Cloud — hosting, database, and backend services.
• Google — analytics, tag management, and advertising.
• Microsoft — analytics and user-experience insights.

We retain personal information for up to three months from the date it is collected, unless a longer period is required for business operations, legal compliance, or dispute resolution. You may ask us to delete your information earlier by contacting hello@lunovagrowth.com.

Depending on where you are located, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, email us at hello@lunovagrowth.com. We will respond within a reasonable timeframe and may ask you to verify your identity before processing your request.

Lunova's services are directed to business owners and professionals. We do not knowingly collect personal information from children under 16. If you believe we have received such information, please contact us and we will delete it.

We may update this privacy policy from time to time to reflect changes in our practices or services. The updated version will be posted on this page with a revised "last updated" date.

If you have questions about this privacy policy or how we handle your information, please email hello@lunovagrowth.com.